Terms of service

Last updated: October 2, 2026

These terms apply to the PassReady storefront and restaurant inspection follow-up application. By using PassReady or making a purchase, you agree to these terms and the policies presented with your order.

If you use PassReady for a restaurant or other organization, you must be authorized to act on its behalf.

Our service

PassReady helps you organize inspection issues into tasks, assign responsibilities and deadlines, collect staff photos and notes, review submissions, and maintain a printable completion record.

Your purchase covers the submitted inspection report and associated follow-up work for the restaurant location identified in your order, unless a different scope is agreed in writing.

A photo submission does not automatically verify that a problem has been corrected. The restaurant manager is responsible for reviewing the evidence and deciding whether the task is complete. Any automatically extracted inspection issues must be checked against the original report before use.

Pricing and payment

Prices, eligible discounts, and applicable taxes are shown before checkout. Standard PassReady purchases are one-time payments without automatic monthly renewal.

Multi-location arrangements must identify the included locations and agreed price. Paid access requires payment confirmation.

Your content and access links

You retain your rights in the reports, photos, notes, and other content you submit. You authorize PassReady and its service providers to process, store, and display that content as needed to operate the service and provide your purchased features.

You must have permission to upload and share the content and staff information you provide.

Keep manager links private and share staff task links only with the intended people. Do not upload unlawful content, malicious files, unnecessary sensitive personal information, or material you are not authorized to use. Do not attempt to access another restaurant’s records or interfere with the service.

Restaurant responsibilities

Your restaurant remains responsible for completing corrective work, supervising staff, maintaining accurate records, and complying with applicable requirements.

PassReady does not perform repairs or official inspections, provide legal advice, certify compliance, or guarantee a passing inspection or reinspection. Confirm requirements, deadlines, and any permission to reopen with your local health department.

Availability and support

Online services may be affected by maintenance, technical problems, or third-party interruptions. Contact us if paid access or an included feature is unavailable.

Refund requests are governed by our Return and Refund Policy. Access may be restricted where necessary to investigate misuse or protect customer records. These terms do not remove rights or remedies available under applicable law.

Ownership and updates

PassReady’s branding, website content, and software are protected by applicable intellectual-property laws. Purchasing access does not transfer ownership of the software or permit resale of access without agreement.

We may update these terms for future use and purchases. Material changes will be communicated where required by law. Updates do not retroactively remove rights or purchased features associated with an earlier order.

Contact

Phone: (877) 572-7773

Include your restaurant name and order number when requesting order support. Do not send payment-card details, passwords, or private manager links in public messages.